4.5 You can block or erase cookies from your computer if you want to (your browser's help screen or manual should tell you how to do this), but certain parts of the Site are reliant on the use of cookies to operate correctly and may not work correctly if you set your browser not to accept cookies.
4.6 Unless you have adjusted your browser setting so that it will refuse cookies, our system will set cookies when you navigate around the Site. By using our Site you consent to our use of cookies.
5 Use of Personal Information
5.1 Our primary purpose in collecting user information is to provide you with a safe, smooth, efficient and customized experience and to provide the Product(s) you may have requested. To decide what is relevant to you, we use information you make available to us when you interact with us, our affiliates, and other third parties. We gather this information using the tracking tools described above and information you provide directly to us as described in this Privacy Policy. For example, we or our partners might look at your purchases or browsing behaviors. We might look at these activities on our platforms or the platforms of others. We work with third parties, which may include but is not limited to Facebook Custom Audiences, Klaviyo, and Google Ads, who help gather this information. We may share your email address with these third parties, and these third parties might link your name or email address to other information they collect to create custom audiences or deliver targeted advertisements. That information might include past purchases made offline or online. Or, it might include online usage information.
We may use Facebook Custom Audiences to deliver interest-based advertisements to you on Facebook based on your email address. This tool allows us to personalize our ads based on your interactions with us. This tool enables Cloth & Paper, Co. to convert your email address to a unique number that Facebook uses to match to unique numbers Facebook generates from email addresses of its users. Facebook users can control the ads they see in their Facebook account, including Customer Audience ads, in Your Ad Preferences.
We may use Google Ads Customer Match to show you interest-based advertisements based on data we share with Google, such as your email address. Customer Match allows Cloth & Paper, Co. to use your email address to reach you via Google’s ad network. Google users can control the ads they see on Google services, including Customer Match ads, in their Google Ads Settings.
You can learn how to opt-out of receiving targeted advertising by visiting the sections 9-11 below.
5.2 By using our Site and providing your personal information, you agree that we may use your personal information in order to:
(a) administer the Site;
(b) process your order(s), including dispatch, payment and returns (if applicable);
(c) collect payment for any Products we provide to you;
(d) make general improvements to our Site and the Products we offer;
(e) analyze how customers are making use of the Site;
(f) resolve disputes and troubleshoot problems;
(g) enable third parties to carry out technical, logistical or other functions on our behalf;
(h) prevent, detect and investigate potentially prohibited or illegal activities (including fraud and abusive use of the Site), and enforce our Website Terms and Sale Terms; and
(i) notify you of certain offers and new products (subject to your right to unsubscribe or opt-out).
6 Sharing Personal Information
6.1 Credit or debit card payments will be collected by us. In order for payments to be processed you may need to provide some necessary details to our payment processor. We tell you about this at the point we collect that information on the Site.
6.2 We may also share your personal information with:
(a) other companies we have instructed to provide services or goods for us;
(b) law enforcement agencies, other governmental agencies or third parties if we are required by law to do so; and
(c) other business entities should we plan to merge with or be acquired by that business entity, or if we undergo a re-organization with that entity.
*The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6.3 Except as expressly set out in this Privacy Policy, our Website Terms or our Terms of Sale, we will not disclose any of your personal information without your permission.
7 Links to and from other websites
7.1 We cannot be responsible for the privacy policies and practices of other websites even if you access them using links from our Site and we recommend that you check the policy of each website you visit and contact its owner or operator if you have any concerns or questions.
7.2 In addition, if you linked to this Site from a third party website, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party website and recommend that you check the policy of that third party website and contact its owner or operator if you have any concerns or questions.
7.3 You are not entitled (nor will you assist others) to set up links from your own website(s) to the Site (whether by hypertext linking, deep-linking, framing, toggling or otherwise) without our prior written consent, which we may grant or withhold at our absolute discretion.
8 Security and Storage of Personal Information
8.1 Although we maintain safeguards to protect your personal information from unauthorized or inappropriate access, the transmission of information via the internet is not completely secure and we cannot guarantee the security of your personal information transmitted to us or provided through the Site.
8.2 As part of our service of providing Products to you through the Site, the information you provide to us may be transferred to countries outside of the United States ("US"). By way of example, this may happen if any of our servers are from time to time located in a country outside of the US or one of our service providers is located in a country outside of the US. These countries may not have similar data protection laws to the US. If we transfer your information outside of the US in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this Privacy Policy.
8.3 If you use the Site while you are outside the US, your information may be transferred outside the US.
9 Opt-Out
Where we use your personal information for mailing purposes, you will have the right to unsubscribe at any time. To unsubscribe just click on the unsubscribe link of any marketing email that you receive from us. If you have an online account you can opt out on the My Account page. You can also reach out to us with a removal/opt-out request by emailing [email protected].
10 Contacting Us
If you have any questions about this Privacy Policy, please contact us by clicking here.
11 Changes to this Privacy Policy
11.1 We may amend this Privacy Policy at any time by posting the amended terms on the Site. All amended terms will automatically take effect immediately on posting. Please check this Privacy Policy periodically to inform yourself of any changes. In continuing to use the Site you confirm that you accept the then current terms and conditions in full at the time you use the Site.
Your Data Protection Rights Under The General Data Protection Regulation (GDPR)
If you are a resident of the EEA, you have the following data protection rights:
- If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing [email protected].
- In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information. Again, you can exercise these rights by emailing [email protected].
- You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing emails we send you. To opt-out of other forms of marketing, please contact us by emailing [email protected].
- Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
- You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
